Monthly Maintenance

As part of your monthly price, the Trooper team will go through your website to verify that everything is in working order. If your platform or plug-ins need to be updated, we update them. In addition we’ll perform daily backups and monitor it 24/7 to make sure your website stays up and running. Each time we do this, we send you a complete report of our findings and any work that we have completed.

Pay-As-You-Go Tasks


At any time, if you need something updated, upgraded, reworded, fixed or just changed – you let us know. Submit the requests through your personal dashboard, through chat, or even via a video or voice call. Whatever works best for you. A personal Client Agent will help translate those needs into actionable tasks along with an inexpensive flat rate for each task. We call these "Website Updates" or "Pay-as-you-go" tasks.
 
We’re ready and able to handle a wide array of common (and uncommon) updates and maintenance tasks to help keep your site up-to-date and operating at peak performance. Most tasks are clearly priced at a flat rate based on complexity – indicated by the amount of CR it is assigned. By approaching it this way, you are billed for a fraction of what you would pay with a typical agency engagement. In addition, you determine the priority and timeline.

Website Updates

  • Basic text content updates
  • Replacing images
  • Research and recommend plug-ins
  • Installing and configuring plug-ins
  • Page layout changes
  • Update fonts and CSS
  • Add blog posts
  • Add new products to your store
  • Build contact forms
  • Add form validation
  • Fix contact form issue

Website Optimization

  • Remove unused plug-ins
  • Remove old themes
  • Test page load times
  • Test image file sizes
  • Website page speed analysis
  • Assist with site speed optimization
  • Adjust the size of your image files

Search and Social Media

  • Implement 301 redirects
  • Update your metadata and descriptions
  • Execute SEO tasks
  • Create a system generated sitemap
  • Integrate social media plug-ins
  • Configure social media sharing

Security and Spam Protection

  • Identify Malware and Viruses
  • Hacked site recovery
  • Clean up spam and provide CAPTCHA
  • General issue troubleshooting
  • Password reset and user management
  • GDPR compliance
  • ADA and WCAG compliance